Need Help Fast? Call True Today. One Call Does It All. Plumbing or AC, big job or small: one call to True gets you a real Central Florida dispatcher and fast, honest help, day or night.
Read the transcript ▼
Thank you for calling True. How may I help you? >> Question we get asked all the time is, "I see [music] True everywhere, but what is it you guys do?" Well, I'm glad you asked. First of all, we're [music] plumbers. So, any plumbing issues at your house, call True, 24 hours a day, 7 days a week. We specialize in water restoration. Any water damage you've had from a storm, AC unit leaking, your plumbing leaking, call us. will clean you up and dry you out. So whether you have [music] to put things back after water or fire damage or just want to update your kitchen and bathroom, come visit our showroom. We can handle the [music] job start to finish. So if you need anything done to your house, [music] call Truth. Let us take care of your home so you can take care of your family.
About This Video
Plumbing or AC, big job or small: one call to True gets you a real Central Florida dispatcher and fast, honest help, day or night.
Read the transcript
Thank you for calling True. How may I help you? >> Question we get asked all the time is, "I see [music] True everywhere, but what is it you guys do?" Well, I'm glad you asked. First of all, we're [music] plumbers. So, any plumbing issues at your house, call True, 24 hours a day, 7 days a week. We specialize in water restoration. Any water damage you've had from a storm, AC unit leaking, your plumbing leaking, call us. will clean you up and dry you out. So whether you have [music] to put things back after water or fire damage or just want to update your kitchen and bathroom, come visit our showroom. We can handle the [music] job start to finish. So if you need anything done to your house, [music] call Truth. Let us take care of your home so you can take care of your family.
What Does True Actually Do? One Call, Explained
"I see True everywhere, but what is it you guys do?" This video answers the question the team hears every week, starting the way every job starts: a real dispatcher picking up the phone.
First, True are plumbers: any plumbing issue at your house, 24 hours a day, 7 days a week. Second, the team specializes in water restoration, so when a storm, a leaking AC unit, or a failed pipe soaks your home, the same company that fixes the cause can clean you up and dry you out.
Why the plumber and the dry-out crew should be the same company
Water damage is a race. Drywall, baseboards, and wood flooring start degrading within hours, and mold can begin growing on wet materials in as little as 24 to 48 hours. When one company fixes the leak and a second company handles the drying, you lose time twice: once waiting for the second truck, and again while the two companies figure out where one job ends and the other begins.
A combined crew also produces one coherent paper trail - cause of loss, moisture readings, drying logs, and repair scope from a single source - which is exactly what an insurance adjuster wants to see.
The order of operations in any water emergency
- Stop the water first: close the fixture's shutoff valve, or the home's main shutoff if you cannot isolate it
- Kill power to affected areas at the breaker if water is near outlets or appliances
- Take photos and video before anything is moved - your insurance claim will thank you
- Call one number and describe everything you see; let the dispatcher route both the plumbing fix and the dry-out
- Do not run fans over sewage-contaminated water; that spreads contamination instead of drying it
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