A Disaster Turns Into Peace of Mind. Chris in Plant City had every drain in the house backflow on Easter Sunday: tubs, sinks, toilets. He tells the story of the call that fixed it.
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hi my name is Chris partner I live in Plant City Florida this past Easter Sunday I had a little bit of a catastrophe the family here all of our plumbing decided not to work and when I mean it decided that'll work it started back flowing through everything the tubs sinks all the toilets it's probably one of the scariest moments I've ever had not knowing what to do you know I had a plunger but I knew that wasn't gonna solve this problem so I jumped on the internet and the first place I saw all those true plumbers and I gave him a call I was in a panic I got there any strange service and the young lady I explained to her what my situation was and she could tell by the tone of my voice said it was pretty serious within 15 minutes I got a call back from OC he's one of the guys he's uh he's definitely my lifesaver he he came over within about a half hour and did all the proper searching you know find out what the problem was with what their where their back the plaza you know quad was and he sat me down and told me that we have a big problem he said that we basically lost our been in sewer line and that means that the using rsync to doing laundry taking showers to flushing toilets would not working this house anymore they cleared the line but the line had broke you know there was nothing that they could do until we got ahold of the insurance agent and that's what we did we actually had to wait till Monday they started popping the floor up and digging away and the crack was eventually longer and longer and longer and they actually went into the entire hallway to dig up we had about two three feet of dirt throughout the whole house all in the back list you know there's no place to put it our house is 37 square feet and it was a completely time and every time touched every tile throughout the entire house so to match those tiles you know after they dug them up you know it would have been wood was impossible to do they had every top so we wouldn't selected some new tile from their showroom they had a great selection really really good selection and my wife and I were in there and literally within a couple minutes we've picked one out that we just love and that's what we ended up getting the one that came in through this door was mr. Parker everything was pleased and everything was thank you and these guys treated my home of who's their home the true plumbers was there for us and they explained it step by step I had no idea what was gonna come but you know through their expertise they actually showed me literally every step that would happen all along the way my wife and I came down here to retire two years ago and you know our dream home that not being turned upside down and it's just a scary thought and you know panic everyday you just come in you see something different you know true builders are there in that in their calm cool collective voices telling us everything's gonna be fine and you know it's one thing to say that but it's another thing to do it and they did
Sewer Backup Repair Services in Central Florida
A sewer backup is very inconvenient to any home or business owner, as it will end up disrupting your routine and is a pretty major plumbing issue to deal with. When this happens, bear in mind that you will be dealing directly with raw sewage.
You should always ensure you hire a trained and licensed plumbing professional in this case. True Plumbers & AC provides trusted sewer backup repair throughout Lakeland, Plant City, Tampa, Winter Haven, and other areas of Polk County, eastern Hillsborough County, and southeastern Pasco County.
What to Do When You Have a Sewer Backup
The first thing to do is call an emergency plumber who operates 24/7, because a sewer backup only gets worse the longer it sits. Speed matters both for limiting damage and for protecting your health.
Avoid all contact with the raw sewage. It carries harmful bacteria and is hazardous to handle without proper training and equipment, which is why this is a job for a licensed professional rather than a DIY cleanup.
Reasons Your Sewer May Be Backed Up
Sewer backups have many possible causes, ranging from problems inside your own lines to issues out in the municipal system. Identifying the cause is the first step toward a lasting fix rather than a temporary one.
- Broken pipes
- Tree roots growing into the pipes
- Excessive rain
- Blocked pipes
- Defects in structure
- A clog in the city's sewer line
- Gutters that are routed to a sewer line
Ways to Prevent a Sewer from Backing Up
A few consistent habits go a long way toward keeping your sewer line clear. Most backups are preventable when you control what enters the system and keep an eye on the line over time.
- Never flush non-waste items down the toilet
- Keep kitchen drains clear of grease and food
- Evaluate your gutter drainage so it is not routed into the sewer line
- Schedule professional sewer line inspections every few years
Call Us Immediately if You Are Experiencing a Sewer Backup
If you are dealing with a sewer backup at your property, do not wait it out. Our trained, licensed plumbers serve Lakeland, Plant City, Tampa, Winter Haven, and the surrounding Polk, Hillsborough, and Pasco County communities, and we are available around the clock for urgent situations.
Call us right away and we will respond, contain the problem safely, and repair the underlying cause so it does not happen again.
More from the field
Sewer Line Replacement. A True Plumbers crew replacing a failed sewer line on a real Central Florida job.