24/7 Emergency Plumbing

Here is the short version if you are reading this with water on the floor. Shut off the main first, then call (863) 667-6364. If you would rather book a non-urgent visit, schedule a plumber online instead.

A plumbing emergency is any issue causing immediate damage or a health risk. When in doubt, call, because it is far better to ask than to let a worsening problem flood your home. These are the situations that warrant an immediate call:

Call tonight if water is moving somewhere it should not be and you cannot stop it, or if sewage has entered the house. Everything else is usually a next-morning appointment, and we will tell you so on the phone rather than sell you an after-hours visit you do not need.

One exception overrides everything on this list. If water is running near your electrical panel, an outlet, or a hardwired appliance, do not wade in. We will shut the water off at the main and then tell you to call a licensed electrician, because True Plumbers does plumbing, air conditioning and water systems only. We do not do electrical work, and a plumber who offers to look at your panel is working outside their license.

Sewage backing up through a floor drain or tub is always tonight. It is a health hazard, and it usually means the main line is blocked rather than the single fixture you are looking at. Our sewer backup repair crews handle these overnight, and the warning signs of a sewer line problem are worth knowing before it gets to that point.

Most of what people call about at midnight is genuinely fine until 8 a.m., and paying an after-hours premium for it is money you do not need to spend. If the water is contained, one fixture is affected, and the rest of the house works, put a bucket under it and call us when we open.

A single slow sink or tub is a clog, not a flood. Put the store-bought chemicals down, because they sit in the trap and eat at the pipe without moving the blockage, and book professional drain cleaning in daylight instead. Same with lukewarm water from a tank that is not leaking: that is a water heater repair appointment, not a 2 a.m. dispatch.

A 24 hour plumber generally bills $120 to $300 an hour on a weeknight night, $150 to $350 on a weekend and $200 to $450 on a holiday, according to HomeGuide. Forbes Home puts the call out fee on top of that at $100 to $350. Angi 2026 data has a typical single emergency call landing between $300 and $900 all in.

Read the table below as market context, not as our price list. Central Florida jobs generally fall inside these ranges.

We quote the job, not the hour. Before anyone opens a wall or pulls a fixture, our plumber diagnoses the problem, gives you a flat price for the repair, puts it in writing, and waits for your approval. There is no hourly meter running while you stand there deciding, and the number does not change because the job took longer than we thought.

If the repair is larger than you planned for, ask about plumbing financing options before we start, so the payment plan is part of the same conversation as the quote. Households on our True Home membership get priority scheduling and member rates, which is worth knowing before you need it rather than during.

To get an actual price for your home, call (863) 667-6364 and ask for a quote. Every number above is somebody else's published market research. The only figure that applies to your house is the one our plumber writes down after looking at it.

Shut the water off first, then worry about everything else. Almost all of the damage from a burst line happens in the minutes between the failure and the moment somebody finds the main valve, which is why knowing where yours is matters more than any other prep you can do.

Once the water is off, the rest is containment and documentation. Our step-by-step guide to what to do after a water leak covers the insurance side, and if the water got deep enough to move furniture, read what to do if your home floods while you wait for us.

You reach a live True Plumbers team member, not an answering service taking a message for the morning. We are fully staffed 24/7, 365 days a year including holidays, so the person who picks up can triage the problem and dispatch a plumber on the same call.

The first thing that person will do is talk you through shutting off the water, because stopping the flow is worth more than anything we can do from the truck. Then we take your address, ask what you are seeing, and send a licensed plumber with the parts most likely to fix it. We do not give arrival windows over the phone that we cannot keep. You get a real dispatch and an honest read on where the truck is.

When the plumber gets there, the sequence is the same every time: find the source, stop it, diagnose the cause, quote the repair in writing, and get your approval before starting. If the cause turns out to be something bigger, like a failing supply line under the slab or original pipe reaching the end of its life, we will say so and separate the emergency stop-gap from the real fix. If you want to know what to look for in an after-hours company before you need one, we wrote up how to choose reliable emergency plumbing in Florida, and how to prepare for a plumbing emergency covers the ten minutes of prep that saves you thousands.

Our trucks come prepared to repair on the spot, not just to assess and reschedule. Most emergencies are resolved in a single visit.

Polk County homes fail in specific, predictable ways, and knowing the local pattern is half of what makes an after-hours call go quickly. Almost everything here sits on a concrete slab over sandy, limestone-based soil, which means the supply lines are cast into the floor rather than run through a crawlspace, and a failure underneath announces itself late.

It also explains why so many overnight calls in Lakeland turn out to be slab leaks rather than burst fixtures. A hot line under the slab gives you a warm patch on the tile, a water bill that jumped for no reason, and the sound of running water with every tap closed. Nothing floods, so nobody calls, and the leak undermines the fill under the slab for months. If any of that sounds familiar, read the clues of a slab leak at your home or business and then let us confirm it with slab leak detection and repair rather than a jackhammer and a guess.

Housing age drives the rest of it. A large share of Lakeland's mid-century stock still runs original galvanized supply line, which rusts closed from the inside until the pressure drops and then splits. Homes built from the late 1970s through the mid 1990s across Polk County frequently have polybutylene, the grey plastic pipe that fails at the fittings without warning. Both show the same tell: a run of small pinhole leaks, each patched separately, until one lets go at night. Once you are on the third patch, a whole-home repipe costs less than the next round of repairs.

Plant City adds agriculture and well water to the mix. Hard, mineral-heavy water scales up fixtures, water heaters and shut-off valves, and a main valve that has not been turned in fifteen years is a valve that will not turn during an emergency. Exercise yours twice a year. Out on the rural edges of Plant City and toward Dover, plenty of properties run septic rather than city sewer, so a whole-house backup is a drain field question before it is a drain question.

In Winter Haven and the lake chain communities, the rainy season is the trigger. From June through September the groundwater table comes up near the surface, and any crack or bad joint in a sewer lateral lets storm water infiltrate the line. The result is a sewer that only backs up after a heavy afternoon storm and behaves fine the rest of the time, which is exactly the pattern that gets misdiagnosed as a clog and snaked four times. Mature oaks and their roots do the rest of the damage to older clay laterals.

Because our plumbers live and work here, they arrive already knowing which neighborhood has what under the floor. If the overnight fix reveals something bigger, we will trace it properly with non-invasive leak detection before anybody cuts concrete.

True Plumbers & AC has been based in Plant City and working across Polk, Hillsborough and Pasco counties since 2009. Here are the credentials, in one place, so you can check them before you let anybody into your house at 2 a.m.