What to Do if Your Home Floods

Water Damage March 2025
What to Do if Your Home Floods

Did you know water is a leading cause of home damage?

While many things can be done to minimize your home flood damage prior to a flood, it can be entirely possible that you could find yourself in a situation that is not only unexpected, but that you are unprepared for. Water is a leading cause of home damage and can be caused by an array of situations, either natural or man-made, but most commonly:

Knowing how to react during and even after a flood may help keep your family and your home safe.

Safety First: Worry About Immediate Dangers

The most important thing to keep in mind is, if at any time the situation seems precarious, and you or your family are at risk, remove yourselves from the situation. Securing safety for you, your family, and your pets is foremost. Things to consider when assessing safety in your home during flooding:

  • Look for any structural damage that may have been caused by the flood. Water can compromise the walls of a home or building.
  • Utilities should be turned off immediately, if they can be reached safely, to reduce the risk of electrocution or gas leaks. If you need assistance during this, contact your utility companies immediately. Never wade into standing water to reach a panel.
  • Flood water may be contaminated. Children and animals should be kept out of any standing water. Any adults needing to enter standing water should do so with rubber boots and gloves. Our breakdown of clear, gray, and black floodwater explains how to tell how dangerous yours is.

Removing Water and Drying Out Your Home

After the safety situation is dealt with, it is time to properly take care of your home and possessions. If possible, stop all sources of water. If a burst pipe is the source and you cannot find it, our leak detection team can, and our emergency plumbers can shut it down at any hour. Removing water will differ depending on the situation and amount of water in your home. Pumps can be used to help remove the water out of your home. Once water gets to a more manageable level, industrial dryers can remove any moisture in carpets and on floors.

If you do not act fast after a flood, mold can set in quickly and create a health hazard for you and your family. That first drying phase is water mitigation, and it is what stops a wet house from becoming a moldy one.

Beyond the Drying Process

After the water removal and drying process, contacting your insurance company should be your next move. We can help by working and communicating with your insurance company. Also, documentation through photographs of the damage and after the incident can help insurance adjusters better prepare their claims accurately. Our step-by-step guide to what to do after a water leak covers what to photograph.

Once the structure is dry, water damage restoration puts the affected drywall, trim, and flooring back. Homes that took on standing water from a storm or hurricane need full flood restoration, and our post on repairing plumbing after a hurricane or flood covers the pipe side of the recovery. If the flood ruined a water heater or soaked your air conditioning system, we handle those too.

Contact Us Post-Flood

At True Plumbers & AC, we handle flood cleanup, drying, and restoration from the first pump to the final repair. Anything from a small wall or ceiling repair to a full restoration post-flood is work our crews do. Structural rebuilds and remodeling go to our sister company, True Builders.

We serve Lakeland, Plant City, Winter Haven, and the rest of our service areas. Call (863) 667-6364 or request service online.

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FAQ

Water Damage questions we hear most

The answers Central Florida homeowners ask us for most often.

Do you offer 24/7 emergency plumbing and AC service?
Yes. True Plumbers & AC offers 24/7 emergency service across Central Florida for plumbing and AC problems that cannot wait, including burst pipes, water heater failures, sewer backups, and no-cool emergencies. Call (863) 667-6364 any time, day or night.
How quickly can you get to my home?
We dispatch 24/7 from four offices across Central Florida (Lakeland, Plant City, Auburndale, and Bartow), so a technician is never far away. Emergencies are prioritized, same-day appointments are often available, and the dispatcher gives you a clear arrival window when you book.
What happens when I call or book online?
You talk to a real dispatcher (or pick a time online), describe the problem, and get an arrival window. A licensed technician diagnoses the issue at your home and quotes the exact price before any work starts. Nothing begins until you approve it.
How does pricing work?
Upfront and in writing. After the technician diagnoses the problem, you get the full price before any work begins, and that price does not change mid-job. True Home members also pay no dispatch fees and get 5% off every repair.
What areas do you serve?
We serve Lakeland, Plant City, Winter Haven, Zephyrhills, Wesley Chapel, Davenport, Tampa, Englewood, and the surrounding communities across Polk, eastern Hillsborough, and Pasco counties.
Do you offer financing?
Yes. We finance projects up to $65,000 on approved credit through trusted lending partners, with terms from 3 to 120 months and 0% APR available up to 24 months for eligible customers. You can check your options in about a minute with no impact to your credit score.
Are there any discounts or plans?
The True Home Membership covers your plumbing, HVAC, and roof for $24.99 a month: annual inspections, no dispatch fees, 5% off every repair, priority scheduling, and priority storm response. Financing is also available on bigger jobs.
What services does True Plumbers & AC provide?
Plumbing (drain cleaning, leak detection, repiping, water heaters, and more), air conditioning (repair, maintenance, and installation), and whole-home water systems (softeners and filtration). One company, one call, for all three.
Are you licensed and insured?
Yes. True Plumbers & AC is fully licensed and insured, holding Florida plumbing license CFC1428965 and HVAC license CAC1820605. Every technician who enters your home works under those licenses.

Need a plumber or AC company in Central Florida?

Four offices across Central Florida: Lakeland, Plant City (headquarters), Auburndale, and Bartow. We serve homeowners and businesses throughout Polk, eastern Hillsborough, and Pasco counties.

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