When it comes to their home plumbing, we make it easy for homeowners to get the answers they seek. While there are problems that can arise with your water heater, pipes, and toilets that may need involved plumbing work, here are three of the most frequently asked questions we get, along with our answers to them.
1. Is it safe to use chemical drain cleaners?
The short answer is no. Chemical drain cleaners are composed of a variety of toxins. In fact, the product labels even include several warnings. These chemicals are harmful and need to be kept out of reach. They are also bad for your pipes and weaken them from the inside out. This eventually leads to repiping and further plumbing issues that are time-consuming and costly. We go into more detail on why store-bought drain cleaners are a bad idea.
Look for products that contain friendly bacteria, which will aid in keeping grease and sludge from building up in your home’s piping system. If you do have a clogged drain, the safest and most effective method is to always call True Plumbers & AC and we will use our jetting equipment to clean your drains with water. That is the same approach we take on every drain cleaning call.
Not pouring grease down the drain and using hair stoppers can help to avoid clogs altogether. A few habits keep drains from clogging in the first place.
2. If I have a severe water leak in my house, what should I do?
First, locate the main water supply shut-off valve and shut down your water supply. This keeps the leak from getting worse and gives you time to possibly locate the problem. Next, contact a professional plumber from True Plumbers & AC to come out immediately. We will assess the leak and resolve the problem, and our leak detection equipment finds hidden leaks and slab leaks without tearing open walls or floors. After hours, our emergency plumbers are on call.
If the leak soaked drywall, cabinets, or flooring, we handle that too: water mitigation dries the structure and water damage restoration puts it back. Larger rebuilds and remodeling go to our sister company, True Builders. Our step-by-step guide to what to do after a water leak covers the first 48 hours.
Make sure your family members know where the main water shut-off valve is in case a leak happens when you are not around. Being prepared saves money, and our plumbing emergency checklist is worth reading before you need it.
3. Why does our toilet keep running?
Here is a mini-lesson on how to fix your toilet for a small issue. Most often, the flapper is not closing. When the flapper does not close, water leaks into the toilet bowl and the tank will not fill to capacity to push the float up and turn off the water supply. Sometimes, jiggling the handle will be enough to get the flapper to close. You can also remove the lid from the toilet and manually close the flapper. Homeowners still having continuous issues may need to have their flapper replaced.
We diagnose and repair any kind of toilet problems, from a running tank to a full toilet repair or replacement. If yours fills up with water when you flush, the problem is usually further down the line.
What plumbing questions do you have?
Do you have another question you would like answered? Contact us or call (863) 667-6364 to receive answers from a member of our professional team. Also, pay attention to constant running water, leaks, unusual smells, and abnormal sounds in your pipes as these can be indications of a deeper plumbing issue within your home. We serve Lakeland, Plant City, Winter Haven, and the rest of Central Florida, and you can see every service we offer on our plumbing services page.