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Meet Todd Clay, True Plumber

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Meet Todd Clay, True Plumber

Meet Todd Clay, True Plumber. Meet Todd Clay, a plumber on the True Plumbers & AC team.

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[Music] my name is todd I'm a plumber service technician I've been in the plumbing business for 37 years I've started out as a apprentice for two years uh went to school for four years became a journeyman after that I became a master plumber in two states things have been rocking ever since my day-to-day true plumbers look like changing out shower valves leak detection doing slab repairs jetting a home pretty much anything that any customer that would need what I get out of doing what I do is pure joy giving people peace of mind of not worrying anymore because we have showed up on the job and we're here to take care of it what sets true plumbers apart from other companies is the compassion they really have compassion and they care about their employees my name is todd and I'm your true plumber [Music]

team September 2, 2021

About This Video

Meet Todd Clay, a plumber on the True Plumbers & AC team.

Read the transcript

[Music] my name is todd I'm a plumber service technician I've been in the plumbing business for 37 years I've started out as a apprentice for two years uh went to school for four years became a journeyman after that I became a master plumber in two states things have been rocking ever since my day-to-day true plumbers look like changing out shower valves leak detection doing slab repairs jetting a home pretty much anything that any customer that would need what I get out of doing what I do is pure joy giving people peace of mind of not worrying anymore because we have showed up on the job and we're here to take care of it what sets true plumbers apart from other companies is the compassion they really have compassion and they care about their employees my name is todd and I'm your true plumber [Music]

Meet Todd Clay: Master Plumber in Two States, 37 Years Deep

Central Florida · Meet the Team

Todd Clay has been in the plumbing business for 37 years: two years as an apprentice, four years of schooling, journeyman, and then master plumber licensed in two states. His day-to-day at True covers shower valve change-outs, leak detection, slab repairs, and jetting whole homes.

Apprentice, journeyman, master: the ladder explained

Todd's résumé is the plumbing career ladder in miniature, and knowing the rungs helps you read any plumber's credentials.

  • Apprentice - years of supervised field work plus classroom hours; learning the trade under someone's license
  • Journeyman - passed the exam, works independently; the backbone rank of the trade
  • Master plumber - additional years and a harder exam covering code, design, and gas; can design systems, pull permits, and supervise others
  • Licensed in two states means passing two different code exams - state plumbing codes differ more than most people expect

Why a master on the roster matters to you

Most service calls do not need a master plumber - but the judgment calls do. When a job sits at the boundary of code, when a repair could be done two ways with different ten-year outcomes, or when something about the diagnosis does not add up, a company with 37-year hands on staff has somewhere to escalate. You are not just hiring the tech at your door; you are hiring the deepest experience he can phone.

Meet Todd on the team page

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FAQ

Common questions

The answers Central Florida homeowners ask us most often.

Do you offer 24/7 emergency plumbing and AC service?
Yes. True Plumbers & AC offers 24/7 emergency service across Central Florida for plumbing and AC problems that cannot wait, including burst pipes, water heater failures, sewer backups, and no-cool emergencies. Call (863) 667-6364 any time, day or night.
How quickly can you get to my home?
We dispatch 24/7 from four offices across Central Florida (Lakeland, Plant City, Auburndale, and Bartow), so a technician is never far away. Emergencies are prioritized, same-day appointments are often available, and the dispatcher gives you a clear arrival window when you book.
What happens when I call or book online?
You talk to a real dispatcher (or pick a time online), describe the problem, and get an arrival window. A licensed technician diagnoses the issue at your home and quotes the exact price before any work starts. Nothing begins until you approve it.
How does pricing work?
Upfront and in writing. After the technician diagnoses the problem, you get the full price before any work begins, and that price does not change mid-job. True Home members also pay no dispatch fees and get 5% off every repair.
What areas do you serve?
We serve Lakeland, Plant City, Winter Haven, Zephyrhills, Wesley Chapel, Davenport, Tampa, Englewood, and the surrounding communities across Polk, eastern Hillsborough, and Pasco counties.
Do you offer financing?
Yes. We finance projects up to $65,000 on approved credit through trusted lending partners, with terms from 3 to 120 months and 0% APR available up to 24 months for eligible customers. You can check your options in about a minute with no impact to your credit score.
Are there any discounts or plans?
The True Home Membership covers your plumbing, HVAC, and roof for $24.99 a month: annual inspections, no dispatch fees, 5% off every repair, priority scheduling, and priority storm response. Financing is also available on bigger jobs.
What services does True Plumbers & AC provide?
Plumbing (drain cleaning, leak detection, repiping, water heaters, and more), air conditioning (repair, maintenance, and installation), and whole-home water systems (softeners and filtration). One company, one call, for all three.
Are you licensed and insured?
Yes. True Plumbers & AC is fully licensed and insured, holding Florida plumbing license CFC1428965 and HVAC license CAC1820605. Every technician who enters your home works under those licenses.

Find Us in Central Florida

Four offices across Central Florida: Lakeland, Plant City (headquarters), Auburndale, and Bartow. We serve homeowners and businesses throughout Polk, eastern Hillsborough, and Pasco counties.

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